The full instiXFX flow.
End-to-end user journey, conversion engine and fund settlement — from first visit to funds in the customer's own bank account.
Acquisition & onboarding
Visitor → verified account- 1Visitor
Lands on instiXFX from marketing, referral or direct.
- 2Homepage / hero
Value prop · live FX calculator · sign-up CTA.
- 3Create account
Email · password · profile.
- 4KYC / verify identity
ID document · selfie · automated checks (Sumsub). Outcomes: PASS → dashboard, or REVIEW → pending, additional info requested, resubmit path.
- 5Dashboard
Verified — full access to conversion, balances and withdrawal.
Conversion — the FX calculator
Start a conversion- 6FX calculator
Buy / sell both sides · pick either currency · enter source OR target amount.
- 7Live quote
Converted amount and rate — institutional pricing.
- 8Review & confirm
Amount, rate, total — customer confirms.
- 9Fund by card
Enter card · Visa / Mastercard · hosted fields.
- 103DS2 authentication
Risk-based step-up or frictionless.
Settlement — backend
Card approved → balance credited- 11Acquiring
Card authorised & captured · settled in CAD.
- 12Banking
CAD processed · converted & settled to instiXFX in EUR.
- 13instiXFX EUR account
EUR credited to the instiXFX banking account.
- 14Ledger update
instiXFX credits the customer's EUR balance.
- 15Balance available
Customer sees funds in-app.
Customer funds — hold · convert · withdraw
Multi-currency wallet- 16Customer balance
Multi-currency wallet (EUR, GBP, …). Updates on every settlement.
- 17Hold
Keep multi-currency balances — no action required.
- 18Convert held currency
Convert one held balance into another (e.g. EUR » GBP).
- 19Withdraw to OWN bank account
SEPA / SWIFT — customer's own verified account only.
Out of scope by design — instiXFX provides no in-product path to crypto or to OTC / third-party pay-outs. Withdrawals settle only to the customer's own bank. Endpoint — what the customer does next is their own choice.
Card » Acquiring (CAD) » Banking (EUR) » instiXFX balance » customer's own bank